Terms of service
Last updated: September 11, 2026
These Terms of Service govern your access to and use of https://branchloomhome.com. The Site is operated by BRANCHIO LLC under the commercial brand BranchLoom Home. By using the Site, you agree to these terms. If you do not agree, do not use the Site.
Eligibility and acceptable use
You must be at least 18 years old, or the age of majority where you live, to place an order. You may use the Site only for lawful purposes. You must not interfere with the Site, attempt unauthorized access, introduce malicious code, scrape the Site in violation of law, or misuse content or services.
Account and order information
You are responsible for providing complete and accurate contact, billing and delivery information. Keep account credentials confidential. Notify us promptly of suspected unauthorized use.
Products and availability
We aim to present product descriptions, dimensions, colors, materials and prices accurately. Screen settings and manufacturing tolerances may cause minor visual variation. Products and quantities are subject to availability. We may correct genuine errors before fulfillment and will contact you when an error materially affects an order.
Orders and payment
An order submission is an offer to purchase. An order is accepted when we confirm acceptance or dispatch the product. We may decline or cancel an order for legitimate reasons such as stock unavailability, payment authorization failure, suspected fraud or an obvious pricing error. Payments are processed through the methods displayed at checkout.
Shipping, returns and refunds
Our Shipping Policy, Return & Refund Policy and Terms of Sale are incorporated into these terms. Those pages explain processing, delivery estimates, cancellations, exchanges and refunds.
Intellectual property
The Site content, including our original text, graphics, product presentation and brand materials, is owned by or licensed to BRANCHIO LLC and is protected by applicable law. No license is granted except the limited right to use the Site for personal shopping.
Third-party services
The Site may use or link to services operated by third parties. Their services and policies are governed by their own terms. We are not responsible for third-party sites outside our control.
Disclaimers and limitation of liability
To the maximum extent permitted by law, the Site and products are provided subject to applicable product descriptions and warranties required by law. We do not exclude liability that cannot lawfully be excluded. To the extent permitted by law, BRANCHIO LLC is not liable for indirect, incidental or consequential loss arising from use of the Site.
Indemnification
To the extent permitted by law, you agree to be responsible for losses resulting from your unlawful misuse of the Site or material breach of these terms.
Governing law
These terms are governed by applicable United States federal law and the laws of the State of Missouri, without depriving consumers of mandatory protections that apply where they live.
Changes and contact
We may update these terms prospectively. The “Last updated” date identifies the current version. Questions may be sent to support@branchloomhome.com.
Brand: BranchLoom Home
Operating company: BRANCHIO LLC
Business address: 3238 S Palisades Dr, Springfield, MO 65807-8501, United States
Email: support@branchloomhome.com
Phone: +1 509 680 2535
Support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. ET, excluding U.S. public holidays.