Last updated: September 11, 2026
These Terms of Sale apply to products purchased from https://branchloomhome.com. The seller is BRANCHIO LLC, doing business as BranchLoom Home.
Product information
We aim to provide accurate titles, descriptions, images, materials, dimensions, package contents and limitations. Images may include styling props that are expressly identified as not included. Minor color variation can occur because of display settings and reasonable manufacturing variation.
Prices and payment
Prices are shown in U.S. dollars unless stated otherwise. Applicable tax is calculated during checkout. We accept only the payment methods enabled and displayed at checkout. Payment must be authorized before fulfillment.
Order acceptance
Your checkout submission is an offer to purchase. We may accept, decline or cancel an order for a legitimate reason, including stock unavailability, payment failure, suspected fraud, delivery restrictions or an obvious material error. If we cancel a paid order, we return the applicable amount to the original payment method.
Shipping
Standard shipping is free to all 50 U.S. states. The 2:00 p.m. ET business-day cutoff, 1–2 business-day processing time, 3–5 business-day transit estimate and 4–7 business-day total estimate are described in our Shipping Policy. Weekends and U.S. public holidays are excluded.
Cancellations and modifications
Cancellation, address-change and order-modification requests must be made before shipment. Contact us promptly; a request is not complete until confirmed.
Returns, exchanges and refunds
Returns and exchanges may be requested within 30 days after delivery. Authorized returns must be shipped within 14 days. Original packaging is not mandatory, reasonable inspection is allowed, no restocking fee is charged, and BRANCHIO LLC pays reasonable approved return and exchange shipping costs. Approved refunds are processed to the original payment method within 5 business days after inspection; financial institutions may require another 3–10 business days.
Damaged, missing or incorrect orders
Notify us within 7 days after delivery. We will review the issue and provide an appropriate remedy.
No final-sale or customized goods
We do not designate products as final sale and do not sell customized or personalized products.
Contact
Brand: BranchLoom Home
Operating company: BRANCHIO LLC
Business address: 3238 S Palisades Dr, Springfield, MO 65807-8501, United States
Email: support@branchloomhome.com
Phone: +1 509 680 2535
Support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. ET, excluding U.S. public holidays.