Contact information

BranchLoom Home is operated by BRANCHIO LLC. Use the contact details below for customer service, order changes before shipment, delivery questions, returns, exchanges, refunds, privacy requests and business correspondence.

For order inquiries, include your order number and checkout email if available. Messages received outside customer support hours are reviewed on the next business day. For returns, contact us before shipping and use the authorized prepaid return label. See Contact Us and Return & Refund Policy.