Contact information
Last updated: September 11, 2026
Use the information below for questions about products, orders, shipping, returns, exchanges, refunds or privacy.
Brand: BranchLoom Home
Operating company: BRANCHIO LLC
Business address: 3238 S Palisades Dr, Springfield, MO 65807-8501, United States
Email: support@branchloomhome.com
Phone: +1 509 680 2535
Support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. ET, excluding U.S. public holidays.
Website
Response information
Support is available Monday–Friday, 9:00 a.m.–5:00 p.m. ET, excluding U.S. public holidays. Messages received outside support hours are reviewed on the next business day.
Returns
Do not mail a return to the registered business address without authorization. Email support@branchloomhome.com to receive the approved return address and instructions.